Mobile App Support

KCST 106.9 FM & KCFM 104.1 FM Mobile App Support

Welcome to the Support Page for the KCST 106.9 FM and KCFM 104.1 FM mobile applications, your go-to source for music, news, and more! Our apps are available for both iOS and Android devices, ensuring you can stay connected wherever you go.

Getting Started

  • Download the App: Find us on the Apple App Store for iOS devices and the Google Play Store for Android.
  • Initial Setup: Once installed, open the app and follow the on-screen instructions to get started.

Frequently Asked Questions (FAQs)

 

Technical Issues

  1. The app is not working on my device. What should I do?
    • Ensure your device has the latest software updates.
    • Restart the app. If the problem persists, try reinstalling it.
  2. I’m experiencing streaming issues. How can I fix this?
    • Check your internet connection. Streaming issues are often due to poor connectivity.
    • If using mobile data, make sure you have a strong signal or switch to Wi-Fi.

iOS Specific

  1. How do I enable notifications for iOS?
    • Go to Settings > Notifications > [App Name] and toggle on ‘Allow Notifications.’
  2. Why can’t I find the app on the App Store?
    • Ensure your iOS version is up to date. Our app requires iOS 14 or later.

Android Specific

  1. How do I customize the app settings on Android?
    • Open the app, tap the menu icon (☰), and select ‘Settings’ to adjust your preferences.
  2. The app is not available in my country’s Google Play Store. What can I do?
    • Some regions may have restrictions. Check back later or contact support for further assistance.

Contact Support

Having trouble not covered here? Reach out to our support team for personalized assistance.

  • Email: news@kcst.com
  • Phone: [Insert Phone Number]
  • Support Hours: Monday to Friday, 9 AM – 5 PM

For more information about our stations and programs, visit KCST 106.9 FM and KCFM 104.1 FM.

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